FAQ

Frequently Asked Questions

We are here to help you – all the way.

Manage payments

Made a purchase with Ledyer and need a copy of the invoice? Log in to My Ledyer to find it and much more!

How do I pay?

I have received an advance invoice. How does it work?

Do you need a copy of your invoice?

Can I extend the due date?

What happens if I can't pay on time?

Has my payment been registered?

I have received a credit invoice. What should I do?

Problem with payments

How do I get my invoice?

I have received an advance invoice. How does it work?

Can I extend the due date?

What happens if I can't pay on time?

Refund

How do I apply for a refund?

How long does a refund take?

Refused to buy

Why was my purchase with Ledyer not approved?

Can I shop multiple times with Ledyer?

How can I get approved for a purchase with Ledyer?

Why can't I pay with Ledyer anymore?

Can’t you find the answer to your question?