X Workwear is a rapidly growing e-retailer of workwear and safety footwear for professionals. With a modern concept and strong customer experience, the company has challenged a traditional industry. To continue growing, X Workwear needed to ensure that the payment flow also worked seamlessly for business customers, without increasing exposure to credit and fraud risk.

Through the partnership with Ledyer, X Workwear has been able to offer business-adapted payments, secure invoice payments, and protection against both credit losses and fraud, while at the same time improving the customer experience.

Challenge: B2B commerce involves both credit and fraud risk

X Workwear's customers are professionals who often shop quickly and on the go, but business purchases involve more than just payment. Invoice payments, multiple users within the same company, and larger order values increase the risk of missed payments, incorrect purchases, and fraud.

To scale their B2B business, X Workwear needed a solution that would:

  • make it easy for business customers to shop

  • handle credit assessments automatically

  • protect against fraud and unauthorized purchases

  • without creating more internal administration

Solution: Ledyer takes over the credit and fraud risk

With Ledyer, X Workwear gained access to a payment solution built specifically for B2B commerce. In the checkout, the business customer identifies themselves, whereupon Ledyer conducts credit assessments, fraud checks, and ensures that the purchase can be completed securely.

Ledyer takes over both the credit risk and the fraud risk in the transaction and pays the amount directly to X Workwear. Invoicing, follow-up, and any reminders are handled by Ledyer, eliminating the risk of credit losses and reducing exposure to fraudulent transactions.

At the same time, the solution enables advanced order and invoice management when multiple people shop within the same company, which was crucial for X Workwear's business model.

Results: Safer business transactions and better conditions for growth

With Ledyer, X Workwear can offer a smooth and professional shopping experience for business customers, without compromising on security or risk control. Business customers can shop when it suits them, choose payment methods that match their needs, and complete the purchase without friction.

Internally, X Workwear has achieved:

  • reduced exposure to credit losses

  • protection against fraud in B2B commerce

  • a more stable and predictable cash flow

  • simpler management as volumes grow

This has laid the foundation for continued expansion, both in Sweden and internationally.

“We are pleased to be able to offer our customers Ledyer’s innovative payment and login solutions. Ledyer’s products are perfectly aligned with our vision of a modern customer journey within B2B commerce, and we are convinced that it will improve the experience for our customers in the long run.”

– Boris Novotny, CEO of X Workwear

Summary

X Workwear demonstrates how the right payment partner can make B2B commerce both easier and safer. With Ledyer, payments, credit risk, and fraud risk are handled in a single, cohesive flow, giving business customers a better experience and the e-retailer full control over risk and cash flow.

Team Ledyer

We ♥︎ B2B payments

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